Whirlpool 33-inch Wide Top Freezer Refrigerator - 21 cu. ft.

We bought the first refrigerator of this model in 2014 and liked it a lot. Unfortunately, the sealed system went bad in 2019 and repair costs were too high to repair. Even though the first one didn't last very long, the repairman encouraged us to buy another as they are normally easy to repair. So, we bought another one. We liked the refrigerator but, as soon as it was plugged in and began cooling, there was a high pitched squeal that was very annoying and could be heard fairly far away. We had a serviceman check it out and he said "that's typical and you'll get used to it". After three months we were not used to it so had another serviceman look at. He said it was just the noise of the coolant running through the system and there was nothing he could do to reduce the squeal. The refrigerator is very functional but, if you buy one, be prepared for some very annoying noise.

We received this refrigerator on 10/08/19 and have had a technician out every week. First week the freezer wasn't freezing (ice cream is soft, items put in the door compartments not freezing i.e. bread). They changed out the temperature control module. Second week the refrigerator area was now freezing stuff. They changed out the temperature control module again. Third week... Ice cream is soft is still soft and refrigerator is freezing items again... they are coming back with a new circuit board on Monday. We want a different refrigerator at this point.

I am not happy with this refrigerator at this point. Tomorrow, September 14th will be a week since this brand new refrigerator has been installed, and the ice maker does not work! The ice maker did not come with the refrigerator, and was an added charge! I replaced a 16 year old refrigerator because the person who inspected my house recommended a service person to come out to fix the ice maker and water dispenser that was not functioning. I chose a new refrigerator without bells and whistles because of the age of the refrigerator. Now I have to waste my valuable time on a Saturday for a technician to come out to figure the reason for the malfunction of the ice maker! I also spoke to my plumber to find out if it could be a plumbing issue, which he said probably not. Also, the refrigerator is brand new, and he did not want to touch it until a technician looked at it. I would not recommend nor buy a Whirlpool product again! This is not acceptable to me as a customer, and the refrigerator is brand new! Do a product check before the appliance leaves the factory! This is also a special order because I requested black!

I bought it about 2 months ago and the seals needed reforming... but it works great now and I'm happy with my refrigerator...

This unit is very large and without taking the doors off it made my sliding glass door off the living room by 1". Be sure to measure your enclosure before you consider it. Aesthetically, it is beautiful and mechanically, it is one of the best frig's I've ever owned. The unit provides excellent 0 degrees F internal temperature in the freezer section and 34.4 degrees F internal (measured with an electronic internal probe temperature meter), respectively, at the one setting above factory The unit has a super cool brushed stainless steel look and is one of its high points but beware of fingerprints as you need Dawn or liquid soap and not windex or other commercial cleaners to take them off. The opening door action is silent and super smooth. The glass shelves are a very nice touch, as well as the clear plastic center drawer and clear lower plastic drawers with individual humidity settings.